ARTICLE 1: APPLICATION OF THE GENERAL TERMS AND CONDITIONS OF SALE (GTCS) These General Terms and Conditions of Sale (GTCS) apply to the reservation made by the Customer. These GCS are available to Customers on our website. Any reservation therefore implies the Customer’s full and unreserved acceptance of these conditions.
For the purposes hereof, the “Client” is any individual or legal entity that signs a contract with the hotel with a view to the organisation of an event on its behalf or by a third party. The “Organiser” is understood to be any legal entity on whose behalf the event is organised.
ARTICLE 2: QUOTE-CONFIRMATION BY COMMADE
Once the details of the event to be organised have been determined. The hotel will send the client a confirmation letter stating the amount of the all-inclusive package. An estimate will be drawn up on request for any additional services not included in the package, which will be invoiced separately. Once the client has sent the signed quotation, this will constitute final confirmation of the order and acceptance of these GTC. In the event that, exceptionally, the participant is required to pay for the package and/or non- package services provided, the client guarantees, as a last resort, the payment of these services in the event of non-payment by the participant. Consequently, the hotel will invoice the client for all services incurred by a participant but not paid for within 10 days of the end of the event, without the client being able to refuse payment.
ARTICLE 3: PAYMENT TERMS
The prices invoiced will be increased by any tax applicable at the rate in force on the date of issue of the invoices. Reservations are not binding on the hotel until the deposit corresponding to 30% of the total amount including tax has been paid. The balance must be paid within 30 days of the invoice date. If payment is not made in accordance with the conditions defined above, the hotel reserves the right to cancel the event after sending a formal notice to which no response has been received within 8 days, without the client or the Organiser being able to claim any compensation in this respect and without prejudice to the hotel’s right to seek payment of any sum due and/or compensation for any loss suffered.
ARTICLE 4: CONDITIONS FOR MODIFYING THE NUMBER OF PARTICIPANTS
The number of participants may be modified, and the costs will be invoiced according to the following scale:
Date of change in number of participants (written notification) From D-30 to D-7 | Number of participants can be changed free of charge | Fees charged beyond the number |
From D-30 to D- | Maximum 2 guests | 0% |
From 6 days before the event | 0 | 100 % |
ARTICLE 5: CANCELLATION OR POSTPONEMENT BY THE CUSTOMER
In the event of definitive cancellation or postponement of the event, costs will be invoiced according to the scale below:
If the cancellation is made more than 10 days before the start of the seminar or stay, the entire deposit paid will be returned to the Customer. From 10 days prior to the start date of the seminar or stay, the deposit will be retained by the Hotel and definitively forfeited to the Customer.
Postponements are only possible under the following conditions:
– 1 postponement only for the same event, within 4 months of the dates of the event initially scheduled (except if the deadline expires in July and August, when postponement is possible in September).
– Amount of the postponed event, with application of the pricing conditions in force on the date of the postponed event.
– Confirmation by the Customer of the date of the postponed event within 15 Days of notification of the postponement.
ARTICLE 6: CANCELLATION BY THE HOTEL
In the event of a breach by the Client, the hotel may unilaterally cancel any order without compensation to the Client, after sending a formal notice that has remained without effect for a period of 8 days and in particular when the deposit has not been paid.
ARTICLE 7: PRICES Prices are quoted in Euros. The applicable prices are those in force on the day the reservation is made. Tourist tax is added to the rates. They may be modified in the event of legislative and/or regulatory changes likely to lead to price variations such as: modification of the applicable VAT rate, introduction of new taxes, etc. The VAT rate applied is the rate in force on the date of invoicing. In any event, if the reservation (number of rooms) is at least 10% lower than the initial reservation, the Customer may be charged new rates for the lower services.
ARTICLE 8: DEFAULTS, DEGRADATIONS BY THE CUSTOMER The Customer accepts and undertakes to use the room. Any behaviour that is contrary to public decency and public order will lead the Hotel Owner to ask the Customer to leave the establishment without any compensation and/or without any refund if payment has already been made at the end of the rental period. These deposits will be returned after deduction of any damage, shortcomings or cleaning costs. It is the Customer’s responsibility to carry out the inventory of fixtures based on the document provided by the Hotel Owner and to report any anomaly to the Hotel reception before 11am on the day after the Customer takes possession of the room.
ARTICLE 9: INSURANCE-DETERIORATION-THEFT The Customer certifies that he/she has taken out civil liability insurance to cover any damage caused in the establishment during his/her stay. The Customer must ensure the safekeeping of the goods and equipment brought by him/herself. In particular, he/she is invited to take out specific insurance cover for large items of equipment or valuables, insofar as the establishment cannot be held liable in the event of damage to or theft of the said items. The Customer is responsible for all damage caused by him/herself and undertakes, in the event of damage to the premises made available, to bear the costs of restoring these premises. Under no circumstances may the establishment be held responsible for damage of any nature whatsoever, in particular fire or theft, that may affect objects or equipment left by the Customer during the period of accommodation. Similarly, any parcel, package, etc. delivered to the hotel before and during the accommodation may be received by the hotel, but under no circumstances may the hotel be held responsible for any incident, deterioration, incorrect number of parcels, damaged parcel or delivery problem. In the event of a problem, the Client undertakes to contact the supplier or carrier directly. The Client and its insurers waive all recourse against the hotel, its staff and its insurers for any direct or indirect prejudice resulting from the total or partial destruction of all equipment, movable objects, fittings, valuables of any kind, goods, as well as the deprivation or disturbance of enjoyment of the premises.
ARTICLE 10: TOBACCO: Smoking is strictly prohibited in the hotel in accordance with the law of 2 January 2008.
ARTICLE 11: LIABILITY The Hotel may not be held liable in the event of any change in the structure of any nature whatsoever: transfer of establishment, closure of establishment, etc. The photos presented on the website are not contractual. Although every effort is made to ensure that the photographs, graphic representations and texts reproduced to illustrate the Hotel presented give as accurate an idea as possible of the accommodation services offered, variations may occur, particularly due to changes in furniture or possible renovations. The Customer shall not be entitled to any claim as a result. The Hotel may not be held liable for any indirect damage arising from the present contract, in particular operating losses, third-party acts, acts of the Customer or acts of its partners.
ARTICLE 12: FORCE MAJEURE The obligations contained herein shall not be applicable or shall be suspended if their performance has become impossible due to a case of force majeure such as, in particular: acts of public authority, hostilities, war, natural disasters, fire, flooding, strikes without notice, etc. The parties must make every effort to prevent or reduce the effects of non-performance of the contract caused by an event of force majeure; the party wishing to invoke an event of force majeure must immediately notify the other party of the beginning and end of this event, failing which it may not be relieved of its liability.
ARTICLE 13: AMENDMENT These GTC may be amended at any time. In this case, the Hotel will inform the Customer of the changes before the start of the services. The new version of the GTC shall then apply to the relationship between the parties.
ARTICLE 14: PARTIAL NULLITY The nullity of one or more articles of these GCS shall not entail the nullity of the GCS as a whole. All the other stipulations herein shall remain applicable and shall produce all their effects.
ARTICLE 15: CLAIMS AND DISPUTES In the event of a dispute, claim or disagreement concerning part of the invoice, the Customer undertakes to pay the undisputed part without delay and to inform the establishment concerned in writing of the reason for and the amount of the dispute, within 7 days of the end of the accommodation. Once this period has elapsed, the service and the invoice are considered to have been accepted and cannot give rise to any subsequent complaint on the part of the Customer. In the event of a dispute, and in the absence of an amicable agreement, the competent courts will be those of the location of the registered office of the company operating the establishment.
ARTICLE 16: APPLICABLE LAW The applicable law is French law.
+33 3 22 26 99 18
301 rue Saint Pierre,
80230 Saint Valery sur Somme
+33 3 22 26 99 18
301 rue Saint Pierre,
80230 Saint Valery sur Somme
©2022-2023 Copyright Échappée en Baie. Realization Yanna Communication
©2022-2023 Copyright Échappée en Baie. Realization Yanna Communication